Heidi is more than just a highly accomplished counter fraud professional; she is also a visionary who aims to empower counter fraud professionals and the wider public through a fresh and modern approach to tackling fraud.
With her wealth of operational experience, exceptional eye for detail and her extensive knowledge of legal and regulatory frameworks, Heidi is an expert in navigating the complex and dynamic landscape of fraud investigations.
Heidi has a proven track record of delivering exceptional results, specialising in a broad range of fraud investigations including benefit fraud, housing fraud, corporate fraud, procurement fraud, whistleblowing and internal disciplinary issues. Her deep understanding of bribery and corruption, and her adeptness in utilising the latest techniques and technologies to detect and prevent these illegal activities, further highlights her expertise in the field.
Heidi’s leadership skills are second to none, as demonstrated by her successful management of tenancy fraud and anti-social behaviour teams at the London Borough of Hounslow. Her expertise and partnership with the police and community safety panels earned her a reputation as a trusted and reliable operations manager who strives to empower colleagues to deliver outstanding results.
In 2020, Heidi designed and managed one of the first counter fraud apprenticeship programmes in the country as the Counter Fraud Apprenticeship Manager for CIPFA. The programme received outstanding feedback and her leadership saw three apprentices shortlisted for the Best Apprentice award, winning first place in 2022.
As a member of the International Compliance Association’s expert panel and the Government Counter Fraud Profession (GCFP) Cross Sector Advisory Group, Heidi is well-respected in the industry. She is an approved CFPAB trainer, experienced work-based learning coach, and end-point assessor for the Level 4 Counter Fraud Apprenticeship standard, making her an excellent choice for anyone seeking a knowledgeable and experienced professional in the field of counter fraud.
A leading provider of professional training and consultancy services in the field of fraud risk, fraud reduction and fraud investigations.
